Answers around the clock
Your team looks after the patients in front of them. Brain86 makes sure nothing rings out.
Your front desk never clocks off.
Brain86 is the AI receptionist that answers your clinic's calls and messages whenever your team can't, and books patients straight into your diary.
Tue 10 Nov · 19:42
Booked
-
19:42
Missed call
-
19:42
Brain86 answers
-
19:46
Consultation booked
Thu 12 Nov, 11:00 · 45 min
Built for UK clinics
- Hair transplant clinics
- Hair and med spas
- Fertility clinics
- Dental clinics
- Physios
The problem
You pay for every enquiry. Too many go cold.
Calls come in while your team is with patients. Messages land after you've closed. By the time someone rings back, the moment has passed.
How it works
Follow one missed call all the way to a booking.
It answers
It answers in your clinic's name and says up front that it's an AI assistant. Then it asks what your front desk would: new or existing patient, what they're after, when they're free. It takes its time, so nobody feels rushed.
- 19:42:05Brain86
Thanks for calling Halden Clinic. I'm the clinic's AI assistant. How can I help?
- 19:42:12James
Hi. My hairline's started going back, and I'd like to know what my options are.
- 19:42:18Brain86
We can help with that. Have you been to us before, or is this your first time?
- 19:42:23James
First time.
- 19:42:26Brain86
Then a consultation is the best place to start. Can I take your name?
- 19:42:30James
James Carter.
- 19:42:33Brain86
Thanks, James. I have Thursday at 11 or Saturday at 10. Which suits you better?
New patientReceding hairlineWants a consultation
It books
It offers real times from your diary and books the one the patient picks. A confirmation lands on WhatsApp straight away.
Hi James, it's Halden Clinic. You're booked in.
Booked
19:46
Hair loss consultation
Thu 12 Nov · 11:00 to 11:45
Add to calendarReschedule
Perfect, thank you!
19:47See you Thursday. Just reply here if anything changes.
19:47It follows up
A reminder goes out the day before. If James can't make it, Brain86 finds him a new time. A week later, it checks in.
Mon 9
Follow-up
Tue 10
Consult
Consult
Wed 11
Reminder sent · WhatsApp
Thu 12
11:00 Consultation · James C.
Fri 13
Consult
Reminder: Wed 11 Nov, 11:00Check-in: Thu 19 Nov
It updates your systems
The call, the booking and the next step all end up in your CRM. Nobody has to type anything in.
JC
Consultation booked
James Carter
New patient · Source: phone call
- Phone
- 07700 900482
- Enquiry
- Receding hairline, first visit
- Appointment
- Thu 12 Nov, 11:00
- Next step
- Reminder, Wed 11 Nov
- 19:42Call answered by Brain86 · 4 min
- 19:46Consultation booked · Thu 12 Nov, 11:00
- 19:46WhatsApp confirmation sent
Platform
Everything your front desk does. Without the hold music.
Messages and web enquiries
Replies to Instagram, WhatsApp and website enquiries within minutes, in your clinic's tone.
Talks like a person
It waits through pauses and lets callers interrupt. Choose a local accent, or clone your own voice.
More revenue from past patients
Brain86 rings past patients when they're due a check-in, review or top-up, and books them back in.
Fewer no-shows
Reminds patients before they come in. Offers a new time if they can't make it.
Knows when to get a person
It hears when a caller is worried or it's urgent, and puts them straight through to your team. Anything clinical goes to a person.
Integrations
Works with what your clinic already uses.
Enquiries come in from anywhere. Everything lands in your diary and CRM.
Enquiries in
- Calls
WhatsApp
Instagram- Web forms
Your diary and CRM
Google Calendar
HubSpot
We set up each connection with you during the pilot.
Why Brain86
Enterprise AI, without the enterprise contract.
Big companies already use AI to answer every customer. Brain86 brings the same thing to independent clinics.
Set up for you
We learn your treatments, prices and tone, then set it all up. No IT person needed.
Priced for clinics
Built and priced for independent clinics, not hospital groups.
Pays for itself
One patient who would have slipped away can cover the month.
Security
Your clinic stays in control.
Patient conversations are personal. Your team always has the final say.
- Every call logged: read back any call or chat.
- You set the rules: it only books the treatments and times you allow.
- No training on your calls: patient conversations never train anyone else's AI.
- A person, anytime: patients can ask for your team at any point.
- No lock-in: enterprise-grade service, with no contract or minimum spend.
Book a demo
See it handle your calls.
We're building Brain86 alongside a small group of UK clinics. We sit with their teams, act on their feedback and build what they actually need.
Tell us a bit about yours, and we'll show you Brain86 handling the enquiries you get.
Prefer email? [email protected]
FAQ
Straight answers.
Does it give medical advice?
No. Anything clinical goes to your team, with a note of what the patient asked.
Will patients know they're talking to AI?
Yes. It introduces itself as the clinic's AI assistant, and anyone can ask for a person at any time.
What if it can't answer something?
It won't guess. It tells the patient someone will get back to them, then sends your team the details.
What does it cost?
It's a monthly plan. We're setting prices with our pilot clinics, so book a demo and we'll give you a quote.
How does the pilot work?
Book a demo and we'll look at how enquiries reach you today. If it's a good fit, we set everything up and fine-tune it with your team.